Terms & Conditions
NOVORO GLOBAL
Last Updated: October 16, 2026
1. Introduction
Welcome to NOVORO GLOBAL.
These Terms & Conditions govern your use of our website and, where applicable, the purchase of our professional services.
NOVORO GLOBAL is operated by NOVORO GLOBAL S.R.L , a company registered in Romania under registration number 53212039, with its registered office at Alexandru Cutieru 25A, Bucureşt ,Sector 6, Romania.
By accessing this website, you agree to these Terms & Conditions. Additional terms apply when you engage our professional services.
2. Our Services
NOVORO GLOBAL provides creative, digital, and business solutions to clients internationally, including businesses and individuals in Europe, Israel, the United States, and other markets.
Our services may include:
Website design and development
WordPress and Elementor development
UX/UI design
E-commerce solutions
Branding and creative strategy
AI-powered digital solutions and workflow automation
Professional photography and visual content creation
Digital consulting and related creative services
Service availability, scope, and deliverables depend on each individual project.
3. International Services
We work with international clients primarily through online communication, digital collaboration, and remote project delivery.
Certain services, including photography or on-site activities, may require physical attendance and are subject to separate arrangements.
Services may be subject to applicable local laws, professional requirements, and geographic restrictions.
4. Proposals and Individual Agreements
Each project is tailored to the client’s specific needs.
Before commencing paid work, NOVORO GLOBAL provides an individual proposal, quotation, statement of work, or service agreement specifying the applicable commercial terms.
These may include:
Scope of services and deliverables
Project pricing and currency
Payment schedule and milestones
Estimated delivery timelines
Client responsibilities
Revision and approval procedures
Cancellation and refund arrangements
Intellectual property and usage rights
Where an individually signed agreement conflicts with these general Terms & Conditions, the signed agreement shall prevail to the extent permitted by applicable law.
Nothing in these Terms limits mandatory consumer protection rights.
5. Pricing and Currency
All services are individually quoted based on project scope, complexity, and requirements.
Prices may be quoted and charged in EUR, USD, RON, ILS, or another mutually agreed currency, subject to payment-provider availability.
The applicable price, currency, taxes, and payment schedule will be clearly communicated before payment.
Any applicable VAT or other taxes will be identified in accordance with relevant law.
Prices and invoicing are determined based on the agreement between NOVORO GLOBAL and the client. For credit card payments, NOVORO GLOBAL covers the standard card processing fees; however, any currency conversion costs, exchange rate differences, or international transaction fees charged by the customer’s bank or card issuer are borne entirely by the client. If payment is made via bank transfer, the client is responsible for any transfer fees, bank charges, or currency conversion costs associated with the transaction.
6. Payment Methods and Security
Payments are made through secure payment links sent directly to the client or through another agreed payment method.
Payment links may be provided by Wise or other authorized payment service providers, depending on availability and eligibility.
Clients will receive the applicable payment details and instructions before completing a transaction.
Payment information is processed by the relevant payment provider according to its security and privacy practices.
NOVORO GLOBAL does not request customers to send complete payment card details by email or ordinary messaging.
Payment does not automatically constitute acceptance of additional services outside the agreed project scope.
7. Project Delivery and Client Responsibilities
Project timelines are agreed individually and may depend on timely receipt of content, information, materials, approvals, and feedback from the client.
Clients are responsible for providing accurate information and materials they are authorized to use.
Changes to an approved project scope may require additional fees and revised timelines, subject to prior agreement.
NOVORO GLOBAL will make reasonable professional efforts to deliver the agreed services according to the applicable agreement.
8. Revisions and Project Approval
The number of revisions, feedback rounds, and approval stages will be specified in the individual project agreement.
Requests outside the agreed scope may be quoted separately.
Final acceptance, handover, and delivery procedures will follow the applicable project agreement.
9. Cancellations and Refunds
Cancellations and refunds are governed by our separate Refund & Cancellation Policy and the applicable individual service agreement.
Refund eligibility may depend on the type of service, work completed, project commitments, and mandatory consumer rights.
Any contractual cancellation fees or non-refundable amounts must be disclosed and agreed upon before payment, where applicable.
10. Intellectual Property
Unless otherwise agreed in writing, all website content, branding, designs, concepts, and materials created or owned by NOVORO GLOBAL remain protected by applicable intellectual property laws.
Ownership and usage rights in client deliverables are governed by the individual service agreement.
Transfer of intellectual property rights, where agreed, may be conditional upon full payment.
Third-party assets, software, fonts, plugins, stock images, and licensed materials remain subject to their respective license terms.
Clients warrant that they have the necessary rights to materials supplied to NOVORO GLOBAL.
11. AI-Assisted Services
Certain services may incorporate artificial intelligence tools, automation platforms, or AI-assisted creative processes.
AI-assisted outputs may require human review, verification, editing, and quality assurance.
Where relevant, the use of third-party AI platforms, confidential client information, data processing arrangements, and ownership or licensing considerations will be addressed in the applicable project agreement.
NOVORO GLOBAL does not guarantee that third-party AI-generated outputs are unique, error-free, or eligible for intellectual property protection in every jurisdiction.
12. Third-Party Services
Projects may involve third-party hosting providers, domain registrars, software platforms, plugins, payment processors, AI tools, or other external services.
Unless expressly included in the agreement, third-party subscription fees, licensing costs, and ongoing service charges are not included in project pricing.
Third-party services are governed by their own terms and policies.
13. Warranties and Limitation of Liability
NOVORO GLOBAL undertakes to provide its services with reasonable care, skill, and professional diligence.
We do not guarantee specific commercial outcomes, revenue increases, search rankings, customer acquisition results, or uninterrupted operation of third-party platforms unless expressly agreed in writing.
To the maximum extent permitted by applicable law, NOVORO GLOBAL shall not be liable for indirect or consequential commercial losses arising from the use of its services.
For business clients, any contractual limitation of liability shall be governed by the applicable service agreement and mandatory law.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limits statutory consumer rights.
14. Confidentiality
Confidential information exchanged during a project will be handled with reasonable care and used for legitimate project purposes.
Additional confidentiality and non-disclosure obligations may be established in an individual agreement.
15. Privacy and Personal Data
Personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the GDPR where applicable.
16. Website Content and Availability
We aim to keep website information accurate and up to date.
However, website content is provided for general informational purposes and does not constitute a binding commercial offer unless expressly stated.
We may update website content, service descriptions, and these Terms from time to time.
Changes to website Terms will not retroactively modify an existing signed agreement without an appropriate legal basis or mutual agreement.
17. Governing Law and Disputes
These Terms are governed by the laws of Romania, subject to applicable mandatory consumer protection rules and other overriding legal requirements. Disputes should initially be addressed through good-faith communication. Where a dispute cannot be resolved amicably, the courts of Romania shall have exclusive jurisdiction, subject to any valid jurisdiction clause in an individual signed agreement.Nothing in this section deprives consumers of mandatory protections available under applicable law.
18. Contact Information
NOVORO GLOBAL
Legal Company Name: NOVORO GLOBAL S.R.L
Company Registration Number: 53212039
EU VAT Identification Number: RO53746924
Registered Address: Alexandru Cutieru 25A, Bucureşt ,Sector 6, Romania.
Business Email: office@novoroglobal.com
Telephone: +40721939186
Website: https://novoroglobal.com/